Contact information

📞 Contact Information

We’re here to help! If you have any questions, concerns, or need assistance with your order, don’t hesitate to get in touch with us.


How to Reach Us:

  • Email: jukkiyoki@gmail.com

  • Customer Support Hours: Monday – Friday, 9:00 AM – 5:00 PM (EST)

  • Response Time: We strive to respond to all inquiries within 24–48 hours on business days.


What to Include When You Contact Us:

To help us assist you faster, please include:

  • Your order number (if applicable)

  • A detailed description of your question or issue


Additional Support:

For urgent issues, please mention “URGENT” in your email subject line, and we’ll prioritize your request as best as we can.